Shop and Account Settings
What are Labels? Labels are color-coded tags that you can apply to ROs. These can be used to bring attention to special needs or issues. A common example i...
Tue, 26 Sep, 2023 at 1:52 PM
The Expeditor is a tool to facilitate workflow. Within the program, ROs are "held" by one individual at a time. They can then transfer the job to ...
Tue, 26 Sep, 2023 at 2:07 PM
Shop Manager by Identifix has integrated with CARFAX to allow information exchange. Shops with a myCARFAX account can connect the application with Shop...
Wed, 1 Nov, 2023 at 3:51 PM
Yes. Customer Payment Types can be curated and managed from the Accounting Settings tab found in Shop Settings. The defaults are Cash, Check, and Other. Ne...
Thu, 1 Feb, 2024 at 12:04 PM
Yes, as part of our v11.03.0 release, coming out the week of Feb 26th. Shop Manager by Identifix offers the ability to print lube stickers from within the R...
Fri, 1 Mar, 2024 at 11:46 AM
Hourly Technician Pay Rate Overview Table of Contents: Summary How to set the hourly rate? What options need to be selected for this feature to work?...
Thu, 2 May, 2024 at 12:06 PM
Yes. Account ownership may need to be transferred, for example, when a new owner takes over the shop. The process is straightforward, provided the current a...
Fri, 25 Apr, 2025 at 12:45 PM
Yes, you are able to control what kind of information is required when a Repair Order (RO) is started or closed. Within Shop Settings > RO Info, the...
Tue, 6 May, 2025 at 1:49 PM