Shop and Account Settings

Getting Started - Shop Setup
Login Begin by logging into your Shop Manager by Identifix account. Account Settings Now, configure your basic Account Settings by navigating to the ...
Thu, 20 Jul, 2023 at 4:56 PM
Setting Up Permissions for Staff
Overview When deciding each staff member’s permissions, it’s helpful to think about the staff’s responsibilities and everyday duties. This will help you det...
Mon, 29 Jan, 2024 at 1:47 PM
Connecting QuickBooks With Identifix
*Note: QuickBooks Online direct integration is not available for Canada based businesses at this time. Accounting Link integration is available, and can con...
Wed, 20 Sep, 2023 at 10:54 AM
360 Payments - Merchant Integration Setup and Training Guide
Contents    Overview Setup - Step 1: Account creation Setup - Step 2: Merchant connection Setup - Step 3: Terminal connection      Processing - Repair...
Fri, 8 Nov, 2024 at 11:35 AM
CardConnect - Merchant Integration Setup and Training Guide
Table of Contents Setup - Step 1: Account Creation Setup - Step 2: Merchant Connection Setup - Step 3: Terminal Connection Processing - Repair Order UI...
Fri, 30 Jun, 2023 at 8:16 AM
Shift Clocks and Service Clocks
Shift Clocks and Service Clocks   Overview Shop Manager provides two key time-tracking features to monitor productivity and employee performance: Shift Cl...
Thu, 21 Nov, 2024 at 11:15 AM
The Shop Manager by Identifix Labor Matrix
The Shop Manager by Identifix Labor Matrix is a feature a shop may utilize in order to better control maximum profitability on more labor inte...
Mon, 12 Feb, 2024 at 11:20 AM
What Is the Labor Cost Based On?
Calculations are based on the "average labor cost" to calculate overall GP, labor GP %, and GP/BH.     To enter Average Labor Cost, go to Shop S...
Fri, 7 Oct, 2022 at 4:30 PM
Technician Labor Costs
Technician Labor Costs Table of Contents: Summary Navigating to Technician Labor Cost Effective Date Pay Type Loaded Cost % Loaded Rate ...
Wed, 28 Jun, 2023 at 12:29 PM
How to use Categories
Categories are a way to track your service mix by overarching groups.  Common examples are "Tires", "Maintenance", "High Performanc...
Mon, 28 Aug, 2023 at 7:38 AM