Repair Orders and Recommendations
There are 3 scenarios in which you are able to delete jobs. These jobs must take the form of: An open estimate An open work order A closed work order t...
Tue, 26 Sep, 2023 at 2:08 PM
There are times where you may have to print off the RO itself or save a PDF version to your device. This article will show you how to perform both steps wit...
Mon, 29 Jan, 2024 at 2:10 PM
The Workflow tab of the Jobs In The Shop page provides an illustration of where each job is at in the workflow process. Technicians will appear across the c...
Mon, 4 Dec, 2023 at 9:26 AM
Overview The purpose of this article is to provide a comprehensive review of recommendations after they have been published to the Repair Order (RO). Once a...
Mon, 10 Jun, 2024 at 10:59 AM
When ordering parts within an RO, (as long you have a part added to a service), you will see a dark blue 'Parts' button appear across the bottom of ...
Mon, 24 Jun, 2024 at 11:16 AM
Overview Shop Manager by Identifix has a feature that allows you to capture and track user information when approving recommendations, whether in person, b...
Wed, 31 Jul, 2024 at 3:12 PM