The Shop Manager by Identifix Support Team

There are 3 scenarios in which you are able to delete jobs. These jobs must take the form of:  An open estimate An open work order A closed work order t...

There are times where you may have to print off the RO itself or save a PDF version to your device. This article will show you how to perform both steps wit...

The Workflow tab of the Jobs In The Shop page provides an illustration of where each job is at in the workflow process. Technicians will appear across the c...

Overview The purpose of this article is to provide a comprehensive review of recommendations after they have been published to the Repair Order (RO). Once a...

When ordering parts within an RO, (as long you have a part added to a service), you will see a dark blue 'Parts' button appear across the bottom of ...

Overview Shop Manager by Identifix has a feature that allows you to capture and track user information when approving recommendations, whether in person, b...

Overview With the addition of multiple contacts to an Individual Customer profile, you can now share the RO with more than one contact, allowing someone ot...