Shop and Account Settings
Overview Welcome to Shop Manager! The all-in-one platform designed to streamline your shop's operations. In this article, we will quickly guide you thro...
Fri, 14 Mar, 2025 at 2:13 PM
Overview Welcome to Shop Manager! We're excited to have you on board as you begin your journey with the program. This guide will walk you through the e...
Fri, 14 Mar, 2025 at 2:32 PM
Overview When assigning permissions to staff members, consider their responsibilities and daily tasks. This will help you determine the appropriate level of...
Fri, 25 Apr, 2025 at 1:12 PM
Contents Overview Setup - Step 1: Account creation Setup - Step 2: Merchant connection Setup - Step 3: Terminal connection Processing - Repair...
Fri, 8 Nov, 2024 at 11:35 AM
Shift Clocks and Service Clocks Overview Shop Manager provides two key time-tracking features to monitor productivity and employee performance: Shift Cl...
Thu, 21 Nov, 2024 at 11:15 AM
The Shop Manager by Identifix Labor Matrix is a feature a shop may utilize in order to better control maximum profitability on more labor inte...
Mon, 12 Feb, 2024 at 11:20 AM
Calculations are based on the "average labor cost" to calculate overall GP, labor GP %, and GP/BH. To enter Average Labor Cost, go to Shop S...
Fri, 7 Oct, 2022 at 4:30 PM
Technician Labor Costs Table of Contents: Summary Navigating to Technician Labor Cost Effective Date Pay Type Loaded Cost % Loaded Rate ...
Wed, 28 Jun, 2023 at 12:29 PM
The "Categories" tab is a way to track your service mix by overarching groups. Common examples are "Tires", "Maintenance", &qu...
Fri, 25 Apr, 2025 at 12:59 PM
Some municipalities require a manager’s signature in the Terms Of Service. To do this, first navigate to User Circle ⟶ Shop Settings ⟶ RO Info, and scroll d...
Mon, 28 Aug, 2023 at 8:16 AM