The Shop Manager by Identifix Support Team

If you need to remove a vehicle from a customer’s account, simply click on the vertical ellipses at the end of the vehicle description row. Then select Dele...

Adding a New Customer   Overview When setting up your Shop Manager environment, establishing your customer base is an essential step. Shop Manager suppo...

“Fleet” as a Customer Type Table of Contents: Summary Creating a Fleet Customer Converting an existing “Individual customer” into a Fleet customer...

Overview Shop Manager does not allow for the complete deletion of a customer. This is because of the interconnected nature of the service history data. T...

Yes, you can search by plate number by selecting the Magnifying Glass on the left-side toolbar.

All vehicle history is sorted by VIN in Shop Manager. You can assign a vehicle to any customer's account, regardless of ownership, as many times as you ...

The program will decode standard 17-digit VINs for production vehicles built in 1981 or newer.  If you need to add a car without a standard VIN, first clic...

Yes, you are able to add additional contacts to an Individual Customer's profile. This is to help properly track who is actually approving estimates and...