The Shop Manager by Identifix Support Team

If you need to remove a vehicle from a customer’s account, simply click on the vertical ellipses at the end of the vehicle description row. Then select Dele...

Add a New Customer Overview   Table of Contents: How to Add a Customer Individual Customer Fleet Customer   How to Add a Customer: There are two wa...

“Fleet” as a Customer Type Table of Contents: Summary Creating a Fleet Customer Converting an existing “Individual customer” into a Fleet customer...

Note: The program does not allow the complete deletion of a customer. This is because of the interconnected nature of the service history data. The work h...

Yes, you can search by plate number by selecting the Magnifying Glass on the left-side toolbar.

All vehicle history is sorted by VIN in Shop Manager. You can assign a vehicle to any customer's account, regardless of ownership, as many times as you ...

The program will decode standard 17-digit VINs for production vehicles built in 1981 or newer.  If you need to add a car without a standard VIN, first clic...