The Shop Manager by Identifix Support Team

Shops can choose to set a default GP Optimizer behavior for Tires. This behavior will be separate from all other part types. Current settings users can set...

Purchase Order and Purchase Record Fees Overview   Table of Contents: Summary Creating the Fees How the Fees are Recorded for Accounting Purposes Alte...

Overview This document will provide clarification and instructions in how part COREs are created and managed. There are two separate methods for creating C...

This document will provide clarification and instructions on: How to process an over the counter part order Processing OTC part returns by reopening the ...

Intro to GP Optimizer How Does the Optimizer Work? How and Why Does the Optimizer Dynamically Adjust? One More Note About Optimizer Adjustments The Opt...

Overview When managing Warranty repair services in Identifix, there are a number of approaches you may wish to take. This document will focus on two main a...

Go to Parts → Optimizer  The Optimizer feature must be enabled on your shop account to access this page. If your account is not enabled, you may need to u...

Managing Parts Outside of the Optimizer To manage parts outside of the Optimizer, go to Parts → Optimizer → and scroll down to GP Exceptions. Use this opti...

Deactivate Optimizer To deactivate the Optimizer, go to Parts → Optimizer and scroll to the bottom of the page where you will see this message.     Cl...

Certain shops may notice that pricing coming over from PartsTech is being sold “at cost” instead of using the “List Price." This will happen for any P...