The Shop Manager by Identifix Support Team

While configuring the AI Parts Matrix, shops can choose to set specific AI Parts Matrix behavior for tires. This behavior will be separate from all other pa...

Purchase Order and Purchase Record Fees Overview   Table of Contents: Summary Creating the Fees How the Fees are Recorded for Accounting Purposes Alte...

Overview This document will provide clarification and instructions in how part COREs are created and managed. There are two separate methods for creating C...

This document will provide clarification and instructions on: How to process an over the counter part order Processing OTC part returns by reopening the ...

Overview Shop Manager's AI Parts Matrix is an industry-first tool designed to automatically optimize and achieve your target parts gross profit. It rep...

Overview When managing Warranty repair services in Identifix, there are a number of approaches you may wish to take. This document will focus on two main a...

Overview The Shop Manager AI Parts Matrix is a groundbreaking tool designed to automate and maximize your parts gross profit. Unlike traditional, manually-...

Overview When using Shop Manager's AI Parts Matrix, you may want to exclude certain parts from using the matrix. This is doable by creating group excep...

Certain shops may notice that pricing coming over from PartsTech is being sold “at cost” instead of using the “List Price." This will happen for any P...

While within the Parts Inventory page there is a '$ Net Value' button located in the upper right corner, below the blue button for 'New Part....