This Week’s Release Includes the Following Enhancements:

  1. Reporting Updates
  2. Lube Sticker Printer
  3. Ability for Labor Rates to be Exempt of Labor Matrix (DELAYED )
  4. GP Optimizer Example Matrix
  5. Florida Department of Agriculture Compliance


Details for Each are Below:



Reporting Updates


All Shops

  • As of this release, the ways to export reports have changed slightly to provide the ability for you to export data across any timeframe that was previously limited on the Invoices page. Prior, you would have navigated to the Reports tab then choose to export the reports on the bottom right of the page. 




Shops with Multi-Locations

  • The Invoices Report now has a filter to allow MSOs to select one or many of their shops to view rolled up sales data for
  • The new Export tab also has this shop filter to allow exported reports across multiple shops at once



For more information on reporting changes, click here. 




Lube Sticker Printer


We have added the ability to Print Lube Stickers directly from Shop-Ware! This feature includes the following functionality:

  • Preferred support for the following printers: Dymo, Zebra, Godex
  • Support for the following label sizes: 1 ¼ in x 2 ¼ in, 1in x 2 ⅛ in, 1 ⅛ in x 3 ½ in
    • *Other printers/label sizes can use the feature but may have altered experiences
  • Automatic mileage and due date calculation
  • Shop details added that are taken from your shop’s settings
  • Default for the interval is 5000mi and 6 month interval


For more information on the Lube Sticker Printer feature, click here. 




Ability for Labor Rates to be Exempt of Labor Matrix


Allow shops to exempt Labor Rates and Customer Labor Rates from the Labor Matrix. 




GP Optimizer Example Matrix


We have updated the GP Optimizer page in order to help you understand what’s behind the magic. The page will now show you an optimizer example matrix that should help you understand how your changes will affect the price of your parts. We are also updating this page in preparation for some additional enhancements coming in Q2 to help make exceptions automatic on parts pulled from eComm. 






Florida Department of Agriculture Compliance


Show the date and time (in their time zone) that the estimate OR work order PDF was generated. Invoices will keep showing the closed date, but will also show the time now.



Bug Fixes Since the Last Release:

  • Fixed an issue where Shop Supplies totals were not rounding correctly in certain payment cases
  • Fixed an issue where the Tire Parts total was not displaying the correct value on the part total summary on an RO
  • Fixed an issue where the RO summary total was not updating when a customer/vehicle was added and required the user to refresh the screen to update the total
  • Analytics: Fixed an issue where the Technician Report Card was displaying incorrect Shift Hours
  • Analytics: Fixed an issue where ROs closed without an advisor were not being counted on reports