There are 3 scenarios in which you are able to delete jobs. These jobs must take the form of:
- An open estimate
- An open work order
- A closed work order that had no payment
*Important: An RO that is closed and has payment posted on it cannot be deleted.
- Open the estimate
- From the Calendar View tab, find the estimate and click on the underlined customer name. This will take you into the estimate.
- Search the customer name in the Customers tab. Scroll towards the bottom of the page to find the active estimates
- Navigate to the vertical ellipses in the top right
Select “Delete Job” from the drop down menu
- Open the work order
- Navigate to the vertical ellipses in the top right
- Select “Delete Job” from the drop down menu
Deleting a Closed Work Order with no Payment
- Find the closed job either in the “Closed Jobs” menu or by searching for that customer’s name
- Reopen the job
- Navigate to the vertical ellipses in the top right
- Select “Delete Job” from the drop down menu