Ways to Contact the Shop Manager by Identifix Technical Support team:

  • Navigate to the support portal and start a "chat" session with an agent here.

  • Create a detailed support case here, via an email thread.  

  • For more urgent issues, please call into our support line for assistance: 1-877-821-3379 

Hours of Support

Monday - Friday

5:00am - 5:00pm Pacific

8:00am - 8:00 pm Eastern